The Dental Advice Network (DAN) is far more than just an online help line. It’s a complete resource centre for all dental professionals—dentists, hygienists, therapists, and oral health therapists.
Members get direct access to our team of trusted dental, medical, and therapeutics experts, as well as free access to CPD webinars, educational videos, prescription examples, clinical resources, and our soon-to-be-launched Journal Club.
Our goal is to help practitioners navigate complex patient cases and minimise clinical risks through timely, reliable guidance.
DAN operates as an online platform where members can submit queries and confidentially receive expert advice on patient cases from our consultants.
Members also have access to recorded webinars and a growing library of educational resources to keep them informed on the latest developments.
Our expert team includes highly qualified professionals who are recognised experts in their fields.
They provide practical, evidence-based guidance to help you make informed decisions for your patients. See our About section for further details.
You can ask questions related to oral medicine, endodontics, paediatric dentistry, dental therapeutics, pharmacy, dental materials, general restorative dentistry (excluding implants), medical conditions, and sedation and pain control that might impact your patient care. We do not currently provide advice on areas outside of these (ie orthodontics, implants and complex restorative plans etc).
Online forums can often seem like a convenient place to seek advice, but the quality and reliability of the information you receive can be a significant concern. Many forum responses come from unverified sources, leading to conflicting or even incorrect advice that can create confusion and potential risks for your professional decision-making. Additionally, the anonymity of these platforms can foster ridicule, judgment, or inflammatory responses, leaving many feeling hesitant to ask the questions they truly need answers to.
At Dental Advice Network (DAN), we take a completely different approach. Your questions are asked and answered confidentially by recognised experts. You’ll receive clear, evidence-based guidance tailored specifically to your query—free from the conflicting responses or negativity often found online. With DAN, you can seek advice in a supportive, professional environment, knowing you’ll receive reliable answers that empower you to act confidently and reduce clinical risks.
And of course, you would miss out on the included webinars by the experts and access to the online resources such as our example prescriptions!
Yes. Students have FREE access to the DAN Member's area (except for the query facility). The can access all of the resources in the learning centre and watch live webinars.
As a member, you can log in to our secure online platform and submit your question via a simple form that is emailed directly to us. If the issue is of a more urgent nature, you can request a phone call to discuss the issue which will be returned as soon as possible.
Please provide all necessary information to answer the question as discussed on the query page.
Your DAN membership includes:
For less than the cost of many one-day CPD events, you receive year-round support from leading experts.
DAN aims to respond to all enquiries as soon as possible, usually within 48 hours, depending on the availability of the expert.
The amount of information required depends on the type of questions posed. We encourage members to only provide the necessary patient information for our experts to give accurate advice. All information must comply with Australian privacy laws, and any patient details shared must be de-identified to protect confidentiality.
No, DAN does not provide medico-legal advice or expert reports for legal purposes. Our service is focused on supporting dental professionals with clinical advice to help manage patient care.
Yes, because it is an ‘Online Helpline’ our service is available internationally.
We encourage all dental professionals to join DAN to support their practices. Reduced fees are available for therapists, hygienists and prosthetists and graduates in their first year receive a massive 50% discount. Students have free access (except for the query service).
Membership costs vary based on your membership category. All 1st year graduates are eligible for a 50% discount. Additionally, we have collaborations with several organisations that offer a discount to their members.
Our aim is to provide a cost-effective service that offers comprehensive expert support for less than the cost of many one-day CPD events.
Simply click the Join button on our homepage, fill in your details, and choose your membership category. Once joined, you’ll gain immediate access to the ‘Online Helpline’, resources, and upcoming webinars.
There is no need to cancel your membership to prevent auto-resubscription at the end of your membership period as your membership is only active for one year. It will not auto-resubscribe. It will automatically cancel at the end of the membership period if you do not resubscribe. You will receive an email prior to the end of the membership reminding you to resubscribe before losing access to Dental Advice Network.
There is no pro-rata refund for the current billing period if you decide to cancel before the end of your membership.
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Are you sure you want to cancel? You will immediately lose access to the Members Area and all Dental Advice Network resources.